Neural processing
Data analysis
Privacy & Security

Privacy Policy

At Malak Star AI, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information.

Last updated: December 2024

Our Commitment to Your Privacy

As an AI development agency, we understand the critical importance of data privacy and security. This Privacy Policy outlines our practices regarding the collection, use, and protection of your personal information when you use our website or engage our services.

By using our services, you agree to the collection and use of information in accordance with this policy. We will not use or share your information except as described in this Privacy Policy.

Information We Collect

Information You Provide

  • Contact information (name, email, phone number)
  • Company details (company name, size, industry, role)
  • Business requirements and AI challenges
  • Project specifications and preferences
  • Communication preferences and feedback

Automatically Collected Information

  • Website usage data and analytics
  • IP address and browser information
  • Device type and operating system
  • Pages visited and time spent on site
  • Referral sources and search terms

How We Use Your Information

Primary Uses

  • Provide AI consulting and development services
  • Communicate about your project requirements
  • Schedule and conduct discovery calls
  • Develop customized AI solutions
  • Provide ongoing support and maintenance

Secondary Uses

  • Improve our website and service offerings
  • Send relevant industry insights and updates
  • Analyze market trends and client needs
  • Enhance our AI development methodologies

Information Sharing & Disclosure

We Do NOT Share Your Information With

  • Third-party marketing companies
  • Data brokers or resellers
  • Competitors or other AI agencies
  • Social media platforms for advertising
  • Any unauthorized parties

Limited Sharing for Service Delivery

  • Trusted technical partners (under strict NDAs)
  • Cloud infrastructure providers (AWS, Google Cloud)
  • Legal advisors when required by law
  • Financial institutions for payment processing

Data Security & Protection

Technical Safeguards

  • End-to-end encryption for all data transmission
  • Secure cloud storage with enterprise-grade security
  • Regular security audits and vulnerability assessments
  • Multi-factor authentication for all team access
  • Automated backup and disaster recovery systems

Operational Security

  • Non-disclosure agreements with all team members
  • Limited access on a need-to-know basis
  • Regular security training for our team
  • Incident response and breach notification procedures

Your Privacy Rights

You Have the Right To

  • Access all personal data we have about you
  • Correct any inaccurate or incomplete information
  • Delete your personal data (subject to legal obligations)
  • Restrict or object to certain processing activities
  • Data portability - receive your data in a structured format

How to Exercise Your Rights

  • Email us at hussain.b@malakstar.com
  • Include your full name and email address
  • Specify which right you wish to exercise
  • We will respond within 30 days of your request

Questions About This Policy?

If you have any questions about this Privacy Policy, your personal data, or how we handle your information, please don't hesitate to reach out to us.

Contact Information

Email: hussain.b@malakstar.com

Company: Malak Star AI

Response Time: Within 48 hours

Data Protection Officer

For specific privacy concerns or data protection inquiries, you can contact our Data Protection Officer directly at the email above with "Privacy Inquiry" in the subject line.

This Privacy Policy is effective as of December 2024 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.